Terms and Conditions | Privacy Policy

Copyright © 1996-2024 Exclusive Mechanical Systems Ltd. All rights reserved.

Extractigator ® is a Registered Trademark of Exclusive Mechanical Systems Ltd.


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Warranty, Terms and Conditions…

Terms and Conditions:

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Exclusive Mechanical System Ltd's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Exclusive Mechanical Systems' or 'Extractigator' or 'us' or 'we' refers to the owner of the website whose registered office is Shawnigan Lake, BC. Our company registration number is 897374039BC001 Registered in Victoria, British Columbia, Canada. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

1) The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2) This website does not use cookies.

3) Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

4) This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

5) All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

6) Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

7) Your use of this website and any dispute arising out of such use of the website is subject to the laws of Canada

Our Refund/Return Policy:

Satisfaction guaranteed. If The Extractigator does not perform as advertised, you may return it within 30 days for a full refund of the purchase price.  Return must be shipped labelled “Return to Manufacturer” shipped and addressed to Exclusive Mechanical Systems Ltd.  Please include name and original order number if possible.

Our Warranty:

Exclusive Mechanical Systems Ltd. will warrant every product we sell to be free from defect in material.

Products are covered for one year for parts and 90 days labour to the original purchaser from the date of purchase, as is standard with most manufacturers. However this warranty does not apply to defects arising directly or indirectly from misuse, abuse, improper installation or assembly, negligence, accidents, repairs, alterations, or lack of maintenance.

All warranty claims are subject to inspection of such products or parts thereof. We reserve the right to inspect the returned item before a replacement, repair or a refund is issued, at our discretion.

We shall in no event be liable for injuries to persons, damage to property, or for incidental contingent, special, or consequential damages arising from the use or misuse of our products.

Our Privacy Policy:

All purchases from www.extractigator.com are made through the payment gateway at Moneris.com. Please read the privacy policy of Moneris at https://www.moneris.com/en/Legal/Privacy-Notice

We highly value your privacy and make this policy easily available throughout our site to assist you in understanding the handling of information in the course of using this site.

Personal Information Collected :  When ordering a product, we are provided with your name, address, email address, and order number.

Access to Personally Identifiable Information :  If your personally identifiable information changes, or if you no longer wish us to possess your information, you may request correction, updating, or deletion of your information by emailing us at info@extractigator.com. You also may make your request by phone or postal mail at the address/phone number indicated at the end of this privacy policy.

Log Files and Cookies : We do not use Cookies on our homepage. Your personal data will be used to process your order via our shopping cart, and will support your experience throughout the shopping cart portion of this website.

Links to Other Websites / Third Party Links : This website may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to by our own site.

Registration and Use of Personal Information : Registration is not required in order to use or access this website.

Security :  We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

We follow accepted industry standards to protect any personal information you have provided to us. However, please be aware that no method of electronic storage can ever be 100% secure. Therefore - as is the case with any organization - we are not in a position to guarantee the absolute security of your information.

You may submit any questions you may have about our security procedures by emailing us at info@extractigator.com

Legal Disclaimer:

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.

Contact Details:

If you have any questions or concerns regarding this privacy policy, or you wish to contact us by phone or postal mail, our contact information is as follows:

Phone: 250-743-0353

Toll free: 1-855-743-0353

Exclusive Mechanical Systems Ltd
Shawnigan Lake, BC V0R 2W1

This privacy policy was last updated on Jan 30, 2021